Pink eye guide
This guide helps patients decide whether eye redness and drainage sound like a reasonable online request or something that should be examined in person.
Start online
Pink eye requests can sometimes be handled online when the symptoms are straightforward and the history does not suggest a deeper eye problem.
If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.
Quick facts
Common symptoms
May fit online care
Look for another care setting
What to have ready
What happens next
Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.
Sometimes, yes. Straightforward redness and discharge may fit online review, but more serious eye pain, vision changes, trauma, or contact-lens complications should be seen in person.
Not always, but a clear photo often helps confirm how much redness, swelling, or discharge is present.