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Price match program

If you find a lower price for the same service, we may match it.

QuickVisitMD is a self-pay practice that does not accept any insurance. We believe our pricing is fair and transparent — and we offer a voluntary price match program for equivalent telehealth services.

How it works

If you find a comparable self-pay asynchronous telehealth service for a concern that QuickVisitMD treats — offered at a lower published price for the same response-window tier — submit a price match request before you pay for your QuickVisitMD visit.

We will verify the competing price and, if it meets the eligibility criteria below, match that price for your visit. The matched price applies only to the specific encounter requested and does not set a new permanent rate.

Important

QuickVisitMD is a cash-pay practice. We do not accept assignment from or bill any commercial insurance, Medicare, Medicaid, TRICARE, VA benefits, or any other government health program, and we do not submit claims for you. (Commercial or uninsured patients may request a superbill to self-submit to their own plan; see our pricing page.)

The price match program compares only publicly listed self-pay rates from other licensed telehealth providers. Insurance-based pricing of any kind does not qualify.

Eligibility criteria

  • The competing service must be a comparable self-pay asynchronous telehealth visit for the same category of concern treated by QuickVisitMD.
  • The competing price must be publicly listed or verifiable through a direct link, published price sheet, or good-faith estimate from the competing provider.
  • The competing service must be available to patients in Virginia or West Virginia at the time of your request.
  • The comparison must be for the same response-window tier (Standard, Priority, or Rush) or equivalent turnaround commitment.
  • Insurance-negotiated rates, employer-sponsored plans, government-program rates (Medicare, Medicaid, TRICARE, VA), subscription bundles, promotional introductory pricing, coupon codes, and referral credits do not qualify.
  • The competing service must be a licensed physician encounter, not a nurse-practitioner-only, chatbot-only, or AI-only service, unless QuickVisitMD's own service for that complaint uses the same model.

Exclusions

  • Controlled substance prescriptions (schedules II–V) and ongoing medication management are not offered by QuickVisitMD and therefore cannot be price-matched.
  • Custom paperwork, employer forms, FMLA documentation, and add-on services are excluded from the price match program.
  • Price match requests submitted after payment for a completed encounter are not eligible for retroactive adjustment.
  • QuickVisitMD reserves the right to verify any competing price before approving a match, deny requests that do not meet the criteria above, and discontinue or modify this program at any time without prior notice.

Submit a price match request

Complete this form before paying for your QuickVisitMD visit. We will review the competing price and respond to the email address you provide. Price match requests are reviewed promptly, usually within one business day.

Legal disclosure

Price Match Available for Equivalent Self-Pay Visits. If you find a lower publicly advertised self-pay price for a comparable online physician visit, we may match it for eligible visits. Proof of competitor pricing is required before purchase. The visit must be comparable in service type, clinician credentials, state, and turnaround time. Excludes prescriptions, labs, facility fees, memberships, bundled plans, follow-up care, and private or limited-time offers. All visits are self-pay and insurance is not billed. Terms apply. Not available where prohibited by law.

This price match program is offered voluntarily by QuickVisitMD as a pricing courtesy and does not constitute a binding contract, warranty, or right to a specific price. QuickVisitMD reserves sole discretion to approve, deny, or modify any price match request and may discontinue this program at any time without notice.

A price match does not guarantee a diagnosis, prescription, treatment outcome, or any specific clinical result. Clinical decisions remain at the sole discretion of the reviewing physician regardless of the price paid. All terms of service, refund policies, scope limitations, and medicolegal disclosures stated on this website apply in full to price-matched encounters.

QuickVisitMD does not bill or accept assignment from any health plan — commercial, employer-sponsored, Medicare, Medicaid, TRICARE, Veterans Affairs, or any other government program — and does not submit claims on your behalf. Patients are solely responsible for payment at the time of service. Patients with commercial insurance or no insurance may request a superbill to seek out-of-network self-reimbursement from their own plan; reimbursement is plan-dependent and not guaranteed. Medicare, Medicaid, and TRICARE patients receive an itemized coded receipt only, because asynchronous online visits are a non-covered service under those programs.

If a price match is approved, the matched amount will be reflected in the Good Faith Estimate provided for the encounter, in compliance with the No Surprises Act requirements for self-pay and uninsured patients.