Already submitted a request? Open the secure portal to see updates, messages, and your care plan.

Open secure portal

BV guide

Bacterial vaginosis treatment online in Virginia and West Virginia

This guide is for straightforward BV-type odor or discharge symptoms, not for pelvic pain, pregnancy-related concerns, or symptoms that need STI testing or in-person care.

What this page is for

BV symptoms can sometimes be handled online when the pattern sounds typical and there are no warning signs for pelvic infection, pregnancy complications, or another vaginal condition needing in-person evaluation.

Quick fit

  • Adults physically in Virginia and West Virginia at the time of request
  • No office visit or video chat required when the request fits online care
  • Secure portal follow-up after physician review
  • Posted response windows during Mon-Fri, 8:00 AM-6:00 PM ET

Common symptoms

  • BV-type odor
  • Thin discharge
  • History that feels similar to prior BV
  • Symptoms without pelvic pain or fever

May fit online care

  • Symptoms sound like a prior BV pattern
  • No pelvic pain or fever
  • No current pregnancy concern for this lane
  • No STI concern that needs testing

Look for another care setting

  • Pelvic or lower abdominal pain
  • Fever or feeling sick
  • Pregnancy with concerning symptoms
  • New STI concern, sores, or a pattern that does not feel like BV

What to have ready

  • Whether this feels like your usual BV pattern
  • Any pregnancy concern
  • Any recent antibiotics or vaginal treatments
  • Medication allergies and current medications

Can BV symptoms be treated online?

Sometimes, yes. A typical odor-and-discharge pattern without pelvic pain, fever, pregnancy complications, or STI concerns can still fit an online review.

What symptoms should not stay in this lane?

Pelvic pain, fever, pregnancy-related concerns, sores, or symptoms that may need STI testing should be handled through a different care setting.