Step 1
Start with screening
Pick the condition closest to your concern and answer a few short questions. If online care isn't a fit, we point you to in-person care before you fill out more.
How it works
A clear step-by-step flow.
Start with screening, choose your response speed, add your details, then review and pay — your secure physician updates follow in the portal.
Step 2
Choose your speed
Pick the response window and price that fit your day — Standard, Priority, or Rush. Your window starts as soon as you pay, day or night.
Step 3
Add your details
Answer the focused questions for your condition, add anything important in your own words, and upload optional photos.
Step 4
Review and pay
Check everything on one screen, agree to the required consents, and pay securely. A physician then reviews your request, and your diagnosis, care plan, and secure messages appear in the portal.
Choose your response window
Pick the window that fits your day.
Submit anytime — your response window starts right away, day or night. Your timer runs around the clock, every day.
Response window
Standard
Within 6 hours
$59
A measured option for concerns that can wait.
Response window
Priority
Within 3 hours
$99
For same-day questions when you want a physician answer sooner.
Response window
Rush
Within 1 hour
$149
The fastest option when you want the earliest physician response.
What happens after you send it
Confirm your pharmacy
After payment, you can enter or update the pharmacy you want used before physician review begins.
Watch for secure email
You receive secure email updates when there is something new to review.
Open your portal
Your diagnosis, care plan, prescription details, and follow-up messages stay in one place.
Read your after-visit summary
The completed update includes your diagnosis, treatment plan, precautions, and next steps.