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Recurrent UTI prevention online in Virginia and West Virginia

This guide is for women with a documented pattern of recurrent uncomplicated UTIs seeking prevention, not for a current kidney infection, an active infection, a first UTI, pregnancy, or complicated urinary problems.

Start a $59 online review for Recurrent UTI prevention.

Some women get frequent urinary tract infections (three or more in a year, or two in six months). When infections have been clinician-confirmed and there are no complicated features, a prevention plan is often a good online service: options include behavioral measures, a standby prescription to start at the first symptoms, low-dose continuous or post-coital prophylaxis, and (after menopause) vaginal estrogen. A current kidney infection, an active infection, a first UTI, pregnancy, or complicated urinary problems need other care.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response times apply 24/7, every day

Common symptoms

  • Repeated UTIs (3+ in a year or 2 in 6 months)
  • Infections often after intercourse
  • Bothersome frequency and burning with each episode
  • Wanting to reduce how often UTIs happen

May fit online care

  • Adults 18 and older
  • A documented pattern of recurrent uncomplicated UTIs
  • No symptoms of an active infection right now
  • No fever, flank pain, or blood in the urine
  • Not pregnant; no complicated urinary history

Look for another care setting

  • Fever, flank pain, or vomiting (possible kidney infection)
  • An active infection right now (use the acute UTI pathway)
  • A first or single UTI
  • Pregnancy, or a history of stones/structural problems/catheters

What to have ready

  • How many UTIs you've had and over what time
  • Whether past UTIs were confirmed by a test
  • Whether you have symptoms right now
  • Whether you could be pregnant; current medications and allergies

What happens next

Start the request on the website, answer a few questions to check that this visit fits you, and choose how fast you want an answer (the response window). If your concern still fits this service, a physician reviews it and sends you a secure update after you sign in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

How can recurrent UTIs be prevented?

Options include drinking enough fluids, urinating after sex, a prescription to keep on hand and start at the first symptoms, a low-dose antibiotic taken daily or after sex, and, for women after menopause, vaginal estrogen, which greatly lowers repeat infections. Your clinician (a doctor or other health professional) tailors the plan to you.

Is this for a UTI I have right now?

No. If you have burning or need to urinate often right now, use our UTI treatment visit. This prevention plan is for lowering future infections when you do not have one now.

When do recurrent UTIs need in-person care?

Fever, pain in your side, or throwing up (possible kidney infection), blood in the urine, pregnancy, or a history of stones, structural problems (problems with how the urinary tract is built), or catheters (tubes placed to drain urine) need an in-person evaluation (a fuller checkup).

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