What this page is for
A simple stye can sometimes be handled online when the swelling is limited to the eyelid and there are no signs of deeper infection or eye involvement.
Stye guide
Stye treatment online in Virginia and West Virginia
This guide is for a simple eyelid bump or stye, not for major eye swelling, fever, vision changes, or an infection spreading around the eye.
Quick fit
- Adults physically in Virginia and West Virginia at the time of request
- No office visit or video chat required when the request fits online care
- Secure portal follow-up after physician review
- Posted response windows during Mon-Fri, 8:00 AM-6:00 PM ET
Common symptoms
- Tender bump along the eyelid
- Localized eyelid redness or swelling
- Mild crusting or irritation
- Symptoms limited to one small spot on the lid
May fit online care
- Small, localized eyelid bump or swelling
- No vision loss or severe light sensitivity
- No fever or rapidly spreading facial swelling
- Able to send a clear eyelid photo
Look for another care setting
- Marked swelling spreading around the eye
- Severe eye pain, vision change, or pain with eye movement
- Fever or a toxic appearance
- Eye trauma or chemical exposure
What to have ready
- A clear photo of the eyelid
- Whether this feels like a prior stye
- Any contact lens use
- Medication allergies and current medications
What happens next
Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in.
Does every eyelid bump need a prescription?
No. Some mild styes improve with warm compresses alone, but online review can help decide whether medication or in-person care makes more sense.
When is a stye not a good online fit?
Vision changes, fever, spreading swelling, pain with eye movement, or concern that the eye itself is involved should be seen in person.