Simple rash or bug bites
Photo helpfulA good fit for photo review when the rash or bug bites are limited and not spreading fast.
Examples: Contact dermatitis, bug bites, hives, or an unexplained rash
Conditions
Pick what's closest to your symptoms. If something feels serious or is getting worse fast, see someone in person.
Skin
A good fit for photo review when the rash or bug bites are limited and not spreading fast.
Examples: Contact dermatitis, bug bites, hives, or an unexplained rash
A good fit for common acne or breakout concerns when there is no severe swelling, fever, or major skin infection.
Examples: Pimples, clogged pores, red bumps, whiteheads, or blackheads
A good fit for a typical eczema flare or dry itchy skin when there is no fever, pus, or widespread severe skin breakdown.
Examples: Dry itchy patches, red eczema flare, cracked skin, or recurrent dermatitis
Quick review for a typical cold sore flare, with photos if helpful.
Examples: Lip tingling, typical clustered blister flare
A good fit for a limited itchy plant rash when there is no facial swelling, severe blistering, or concern for a deeper skin infection.
Examples: Poison ivy, poison oak, poison sumac, linear itchy rash, or blistering rash after outdoor exposure
A good fit for a common fungal skin infection — ringworm on the body, athlete's foot, or jock itch — when there is no scalp involvement, heavy drainage, or another sign that it needs an in-person exam. The same topical antifungal treats all three.
Examples: Ringworm on the body, athlete's foot, jock itch, a circular scaly rash, or itchy peeling skin between the toes
A good fit for common facial redness or rosacea-type bumps when there are no eye symptoms or vision changes.
Examples: Facial redness, flushing, visible small vessels, burning, or pimple-like rosacea bumps
A good fit for flaking, itchy scalp symptoms when there are no open sores, drainage, or rapidly spreading skin changes.
Examples: Dandruff, itchy scalp, seborrheic dermatitis flare
For adults with gradual pattern hair loss — thinning at the temples, crown, or part line. Topical minoxidil 5% for men and women, and finasteride 1 mg for men only, after screening and required photos.
Examples: Receding hairline, thinning crown, widening part line, gradual thinning on top
For adults who want prescription tretinoin for fine facial lines and texture, or tretinoin and azelaic acid for classic melasma — dark patches on both sides of the face — after screening and required face photos. Not available during pregnancy, while trying to conceive, or while breastfeeding, and never for lightening one specific spot.
Examples: Fine lines and sun-related texture change, melasma-type dark patches on both cheeks, restarting tretinoin you used before
Respiratory and allergy
Online care for common cold, flu-like, and sinus symptoms when there is no chest pain or trouble breathing.
Examples: Stuffy nose, sore throat, body aches, cough, sinus pressure
Online care for sneezing, congestion, itchy eyes, and other typical seasonal allergy symptoms.
Examples: Hay fever, itchy eyes, sinus pressure, post-nasal drip
Urinary and GYN
For adult women with simple bladder infection symptoms and no fever, back pain, vomiting, or pregnancy.
Examples: Burning when you pee, urgency, going often
A good fit for classic adult yeast infection symptoms when the story sounds straightforward.
Examples: Itching, discharge, irritation, recurrent classic symptoms
Best for BV-type odor or discharge symptoms in a nonpregnant adult when there is no pelvic pain, fever, or other higher-risk features.
Examples: BV-type odor, thin discharge, change in vaginal odor, or prior similar symptoms
For adult women starting or restarting pregnancy prevention with the progestin-only pill (norethindrone 0.35 mg) after a full safety screen. Combined (estrogen-containing) pills are not prescribed through this lane because they require a blood pressure verified in person.
Examples: Start the mini-pill, restart birth control, switch from another pill
Short-course medication to postpone your period for a specific event — for healthy adults 18 to 49 with regular cycles, no chance of pregnancy, and no blood-clot risk factors.
Examples: Delay a period for a wedding, vacation, exams, or an event
For women who are confirmed to be past menopause and have vaginal or urinary symptoms of menopause — dryness, irritation, or pain with sex — treated with low-dose vaginal estrogen. Whole-body (systemic) hormone therapy for hot flashes is not prescribed online, and any bleeding after menopause needs an in-person exam first.
Examples: Vaginal dryness, pain with sex, vulvovaginal irritation or burning, urinary urgency or repeated bladder infections from menopause
Eye
Online care for likely pink eye with a quick photo-based review.
Examples: Red eye, discharge, crusting, irritation
Online care for a likely stye or small eyelid bump when there is no vision change, whole-eye swelling, or deeper eye pain.
Examples: Tender eyelid bump, lash-line swelling, eyelid redness, or a recurrent stye
Other
For pregnancy prevention after unprotected sex or birth control failure within the last 5 days.
Examples: Condom broke, missed pills, unprotected sex, or another birth control problem
For adult men seeking a low-risk erectile dysfunction medication review when key heart and medication screens are negative.
Examples: Trouble getting or keeping an erection, or prior good response to ED medication
For adult men who finish sooner than they want and want guidance on behavioral techniques and an over-the-counter numbing (topical anesthetic) option. No prescription is issued through this lane at launch. If you also have trouble getting or keeping an erection, that is treated first — use the ED medication option.
Examples: Finishing within about a minute (lifelong) or a bothersome new drop in timing, wanting stop-start/squeeze technique guidance or numbing-spray advice
For adults with herpes (HSV) previously diagnosed by a clinician who want daily suppressive therapy or a short course for a typical genital recurrence — valacyclovir or acyclovir after screening. First-ever outbreaks always need in-person testing instead. For a single active cold sore flare on the lip, use the Cold sores option.
Examples: Daily suppression to reduce outbreaks and transmission, a typical genital herpes recurrence, restarting valacyclovir or acyclovir
For adults 18 to 64 whose migraine was previously diagnosed by a clinician and whose current attacks match their usual pattern — acute attack medication such as a triptan you already tolerate, capped at 9 doses per month after a strict safety screen. We do not diagnose headaches online: any new, worst-ever, or changed headache needs in-person care instead.
Examples: Refill sumatriptan or rizatriptan you already tolerate, naproxen with attacks, nausea medication for attacks
For adults who smoke and want a physician-guided quit plan — combination nicotine replacement (patch plus lozenge or gum) for most, and bupropion SR when the safety screen and a recent blood pressure allow. Supplies come 4 weeks at a time, and a short check-in is required before every refill.
Examples: Ready to quit cigarettes, tried patches or cold turkey before, want a quit plan with medication support
Prevent motion sickness before a trip — for healthy adults 18 to 64 who feel well right now and only want prevention, not an evaluation of current dizziness.
Examples: Cruise or boat travel, car or air sickness, prevention before a trip