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Constipation guide

Constipation treatment online for children and adults in Virginia and West Virginia

A red-flag review for everyday (functional) constipation in children age 4 and older and adults, then a weight-based over-the-counter osmotic laxative (PEG 3350) plan with fluids and fiber.

Start online

Start a $59 online review for Constipation (functional).

Everyday (functional) constipation — hard, infrequent, or difficult-to-pass stools — is common in children and adults and usually improves with fluids, fiber, and an over-the-counter osmotic laxative (PEG 3350) dosed by weight for a child. This visit screens for the warning signs that need an in-person exam and then gives a maintenance plan. For a child, a parent or guardian completes the visit and enters the child's weight. It does not manage a suspected blockage, bilious or bloody vomiting, or features that suggest an underlying cause.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically in Virginia and West Virginia at the time of request
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response windows: 24/7, every day

Common symptoms

  • Hard or lumpy stools, or going less often than usual
  • Straining, or a sense of incomplete emptying
  • Stool-withholding or holding behavior in a child
  • No blood in the stool and no severe pain

May fit online care

  • Adults & children 4+ (with a parent or legal guardian)
  • Child age 4 or older with a parent or guardian completing the visit, or an adult
  • Everyday hard or infrequent stools without warning signs
  • No bilious (green) or bloody vomiting and no severe belly pain
  • Looking for a weight-based over-the-counter maintenance plan with fluids and fiber

Look for another care setting

  • Green (bilious) or bloody vomiting, or a severe, swollen, or hard rigid belly
  • Blood in the stool or black tarry stools
  • No stool for a week or more, or a hard blockage that will not pass
  • Constipation since the first weeks of life, ribbon-like stools, poor growth, or new leg weakness

What to have ready

  • How long the constipation has lasted and what has already been tried
  • The child's current weight if the visit is for a child
  • Any vomiting, belly swelling, blood in the stool, or growth concerns
  • Any allergies and current medications

What happens next

Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

What is the usual treatment for everyday constipation?

A common first step is an over-the-counter osmotic laxative (PEG 3350, sold as MiraLAX) taken with plenty of fluids, dosed by weight for a child, along with more fiber and water. The dose is adjusted every few days to keep one soft, comfortable stool a day.

Can a child be treated online?

Children age 4 and older can be treated with a parent or guardian completing the visit and entering the child's weight so the over-the-counter dose is correct. A child who may have a blockage or warning signs is directed to in-person care instead.

When should constipation be seen in person instead?

Please seek in-person or emergency care for green or bloody vomiting, a severe or swollen hard belly, no stool or gas at all, blood in the stool, or a hard blockage that will not pass. Constipation since birth, ribbon-like stools, poor growth, or new leg weakness also need an exam.