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Resource for helpers

A self-pay online care resource to share with clients

QuickVisitMD is a focused online physician service for adults in Virginia and West Virginia. This page summarizes when it may help and when another care setting is safer.

What to know

A simple link for clients who need clear, direct-pay options

Community staff often help people navigate cost, transportation, language, and time barriers. QuickVisitMD can be shared as an informational resource for adults who may have a focused concern that fits online care. It is not an emergency service, not a substitute for primary care, and not a referral relationship.

Have ready

  • The QuickVisitMD homepage or Spanish homepage link
  • The pricing page so clients can see the cost before starting
  • A reminder that the service starts with a safety screen
  • Instructions to use 911, emergency care, or local urgent care for urgent symptoms

May be a good fit

  • Adults in Virginia or West Virginia who need clear self-pay pricing for a focused concern
  • Clients who can complete an online intake and secure portal follow-up
  • Common concerns listed on the site, when symptoms are not urgent or high-risk
  • Programs that want a bilingual link or print resource without collecting client medical information

Not the right setting

  • Emergency symptoms or clients who may be medically unstable
  • Requests for controlled substances, chronic pain management, routine refill management, labs, imaging, or forms
  • Clients who cannot safely use an online intake or who need an in-person exam
  • Anyone outside Virginia or West Virginia at the time care is requested

Can a case manager submit a request for a client?

The patient should complete the medical request themselves when possible, because the physician needs direct clinical history, attestations, and secure follow-up. Helpers can share the link and help the patient understand the service boundaries.

Does QuickVisitMD require insurance?

No. QuickVisitMD is self-pay and does not bill insurance, handle prior authorizations, or submit claims.

Can organizations print or share this resource?

Organizations may share the public website link or request printable materials, but sharing the resource does not create a referral agreement or guarantee that a specific concern will fit online care.