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Sprain guide

Ankle and wrist sprain treatment online in Virginia and West Virginia

This guide is for a mild to moderate sprain in the last 2 weeks with no bone tenderness or numbness, not for inability to bear weight or a possible fracture.

Start online

Start a $59 online review for Ankle / wrist sprain.

Review for adults with a twisted ankle or wrist in the past 2 weeks who can bear weight or use the hand and have no bone tenderness, deformity, or numbness: protection, ice, compression, elevation, early motion, a home balance and strengthening program, and at the physician's discretion a bounded topical or screened oral anti-inflammatory course composed by hand.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response windows: 24/7, every day

Common symptoms

  • Rolled the ankle stepping off a curb, swollen and bruised but able to limp on it
  • A wrist bent back in a fall that is sore but still works
  • Injury within the past 2 weeks

May fit online care

  • Adults 18 and older
  • Able to take four steps right after the injury and now
  • No tenderness over the bony bumps of the ankle, foot, or wrist
  • No pale, cold, or numb foot or hand
  • Injury happened within the last 2 weeks

Look for another care setting

  • A visible deformity, or a pale, cold, or numb foot or hand
  • Calf swelling, warmth, or redness, or chest pain or shortness of breath
  • Inability to take four steps, or new tenderness over the bony bumps of the ankle, midfoot, or wrist
  • A wound over the joint with fever, or a joint that gives way or pops out of place

What to have ready

  • Whether you can take four steps on the injured ankle, or use the wrist
  • Where exactly it's tender (bony bumps vs. soft tissue)
  • How many days ago the injury happened
  • Any numbness or color change in the foot or hand

What happens next

Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

Do I need an X-ray?

Inability to take four steps right after the injury and now, or tenderness over specific bony landmarks (the ankle bones, midfoot, base of the fifth toe, or wrist bones after a fall on an outstretched hand) means an X-ray is needed rather than home treatment alone.

What does the home program involve?

Days 1 to 3: protect, ice, compress, and elevate, bearing weight as tolerated. From day 2 to 3: gentle range of motion, then strengthening and balance work for 4 to 6 weeks.

What if the injury happened more than 2 weeks ago?

This lane is for sprains within the last 2 weeks. An older or repeated injury of the same joint needs an in-person evaluation instead.

Related conditions we treat

Not quite what you have? These are the closest concerns this service covers.

Technical help

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For questions about your care, use the patient portal.