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Continuous glucose monitor (CGM) prescription online

For adults who already have type 2 diabetes, take diabetes medicine, and have a clinician managing that medicine. This is a sensor prescription only.

Start a $59 online review for CGM prescription.

A continuous glucose monitor (CGM) is a small wearable sensor that shows glucose readings through the day and night. You upload a photo of your diabetes medicine label or a recent A1c result. The physician reviews your answers and writes the sensor prescription by hand, sent to your pharmacy; the sensor itself is bought at the pharmacy like any medicine.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response times apply 24/7, every day

Common symptoms

  • Type 2 diabetes treated with metformin, other tablets, or insulin
  • Wanting to see how meals and activity change your glucose through the day
  • Wanting a sensor such as a Dexcom or FreeStyle Libre sensor
  • A clinician already manages your diabetes medicine

May fit online care

  • Adults 18 and older
  • A clinician diagnosed you with type 2 diabetes and you take diabetes medicine now
  • A clinician currently manages your diabetes medicine
  • You can upload a photo of your diabetes medicine label or a recent A1c result
  • You understand a blood glucose meter is still needed as a backup whenever a sensor reading does not match how you feel

Look for another care setting

  • Vomiting you cannot stop, very fast or deep breathing, fruity-smelling breath, severe belly pain, confusion, or a blood sugar that is very high and will not come down (possible diabetic ketoacidosis: call 911).
  • A low blood sugar right now that you cannot fix, a seizure, or passing out.
  • Type 1 diabetes, LADA, or an insulin pump.
  • Pregnancy or possible pregnancy.
  • A severe low blood sugar in the last 3 months (needed another person's help, seizure, or passing out), several low blood sugars in the last month, or not feeling your lows.
  • Dialysis or kidney failure.
  • A recent hospital stay for diabetes, or being seriously ill now.
  • A skin reaction to medical adhesive.
  • No clinician managing your diabetes medicine.
  • No diabetes diagnosis.

What to have ready

  • A photo of your diabetes medicine label or a recent A1c result
  • Your diabetes medicines and doses, and your last A1c if known
  • How much vitamin C or acetaminophen (Tylenol) you take
  • Whether you want to read the sensor on your smartphone or on a separate handheld reader

What happens next

Start the request on the website, answer a few questions to check that this visit fits you, and choose how fast you want an answer (the response window). If your concern still fits this service, a physician reviews it and sends you a secure update after you sign in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

Does this visit change my diabetes medicine?

No. This is a device prescription only. It does not diagnose diabetes, start or change any diabetes medicine or insulin, or replace the clinician who manages your diabetes.

Where do I get the sensor?

The physician writes the sensor prescription by hand and sends it to your pharmacy. The sensor itself is bought at the pharmacy like any medicine. If you prefer a separate handheld reader, the physician includes a compatible reader if the sensor needs one.

Why does the visit ask about vitamin C and acetaminophen?

Hydroxyurea, vitamin C supplements of more than 500 mg a day, and large amounts of acetaminophen (Tylenol) can make some sensors read falsely high, so the physician picks the sensor with them in mind.

Can I use this visit for type 1 diabetes or an insulin pump?

No. Type 1 diabetes, LADA, an insulin pump, pregnancy, dialysis, or a recent severe low blood sugar needs your own diabetes clinician or an in-person visit before a sensor is prescribed.

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