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Cluster headache attack plan, online

For adults 18 to 64 whose cluster headache was already diagnosed by a clinician. A doctor may send sumatriptan shots for attacks. We cannot send oxygen.

Start a $59 online review for Cluster headache attacks.

Cluster headache is a very painful headache on one side of the head, near the eye. An attack lasts 15 minutes to 3 hours. Attacks can come many times a day for weeks or months. For most people, they then stop for a while. This visit is for people who already have this diagnosis from a clinician. It treats an attack once it starts. It does not prevent attacks. We do not order tests. We do not prescribe controlled medicines. If this visit is right for you, the doctor sends a prescription for sumatriptan 6 mg autoinjectors. An autoinjector is a pen that gives a shot. You get 8 shots for 30 days.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

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Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response times apply 24/7, every day

Common symptoms

  • Very strong pain on one side of the head, near or behind the eye
  • A red or watering eye, or a stuffy or runny nose, on the same side
  • A swollen or drooping eyelid, or a smaller pupil, on the same side during an attack
  • Feeling restless during an attack

May fit online care

  • Adults 18 and older
  • You are 18 to 64
  • A clinician (a doctor, nurse practitioner, or physician assistant) told you that you have cluster headache
  • Your attacks are like the ones your clinician diagnosed
  • In the last 12 months, you had a blood pressure reading below 140/90. A pharmacy machine or a home cuff counts
  • If you never used a triptan, you are 49 or younger
  • You have none of the warning signs below

Look for another care setting

  • A headache that reached full strength in about a minute (call 911 or go to the ER now).
  • A headache worse than any attack you have had before (call 911 or go to the ER now).
  • Fever with a stiff neck, or a new rash (call 911 or go to the ER now).
  • Confusion, or being so sleepy that it is hard to wake up (call 911 or go to the ER now).
  • New weakness, numbness, a drooping face, trouble speaking, clumsiness, or double vision, even if it went away (call 911 or go to the ER now).
  • Sudden loss of vision, even if it went away (call 911 or go to the ER now).
  • A drooping eyelid or a smaller pupil on one side that you never had before (call 911 or go to the ER now).
  • A drooping eyelid or a smaller pupil on one side that stays after the attack is over (call 911 or go to the ER now).
  • Chest pain, pressure, or tightness, or trouble breathing (call 911 or go to the ER now).
  • Fainting, or a seizure (call 911 or go to the ER now).
  • Halos around lights (call 911 or go to the ER now).
  • Blurry vision that stays after the attack is over (call 911 or go to the ER now).
  • After a shot, now or if it started in the last 24 hours, chest discomfort that lasts more than a few minutes or comes back: call 911 or go to the ER now, and use no more shots.
  • After a shot, now or if it started in the last 24 hours, severe tightness, pain, pressure, or heaviness in your chest, throat, neck, or jaw: call 911 or go to the ER now, and use no more shots.
  • After a shot, now or if it started in the last 24 hours, pain in your arms, back, or stomach, a cold sweat, or shortness of breath: call 911 or go to the ER now, and use no more shots.
  • After a shot, now or if it started in the last 24 hours, hives, swelling of your lips, tongue, face, or throat, or trouble breathing: call 911 or go to the ER now, and use no more shots.
  • After a shot, on any day since your last fill, sudden weakness, trouble speaking, or loss of vision, even if it went away: call 911 or go to the ER now, and use no more shots.
  • After a shot, now or if it started in the last 24 hours, sudden or severe belly pain, or bloody diarrhea: call 911 or go to the ER now, and use no more shots.
  • After a shot, now or if it started in the last 24 hours, seeing things that are not there, agitation, a fast heartbeat, a high body temperature, tight muscles, or trouble walking: call 911 or go to the ER now, and use no more shots.
  • More than 2 shots in 24 hours, the last of them in the last 24 hours: call 911 or go to the ER now, and use no more shots.
  • Thoughts of ending your life or of hurting yourself, or thinking you would be better off dead right now or between attacks, or a plan: call or text 988 now, and call 911 if you are in danger.
  • A headache that is different from your usual attacks, such as a new place, a new kind of pain, or no eye or nose signs (go to the ER or urgent care today).
  • In this run of attacks, one attack that lasted longer than 3 hours when you did not treat it (go to the ER or urgent care today).
  • A headache after a head or neck injury (go to the ER or urgent care today).
  • After a shot, now or if it started in the last 24 hours, fingers, toes, legs, or feet that turn cold, pale, blue, numb, or painful: go to the ER or urgent care today, and use no more shots.
  • Jaw pain when you eat, or a sore scalp, with your headaches (see a doctor in person today).
  • A fever, chills, night sweats, or weight loss with your headaches (see a doctor in person today).
  • One of the "after a shot" problems above, or more than 2 shots in 24 hours, the last of them more than 24 hours ago, happened after a shot more than 24 hours ago and is over (but sudden weakness, trouble speaking, or loss of vision is always 911, even if it went away): see a doctor in person within 7 days, and use no more shots until a doctor has checked you.
  • No clinician has diagnosed your headaches, or you are not sure what the diagnosis is (see a doctor in person within 7 days).
  • Your cluster headaches first started when you were 50 or older (see a doctor in person within 7 days).
  • Your attacks are getting worse, or last longer than usual (see a doctor in person within 7 days).
  • Your usual treatments are not helping (see a doctor in person within 7 days).
  • Your attacks do not match your diagnosis, or you are not sure (see a doctor in person within 7 days).
  • Your headaches come on with coughing, straining, or sex (see a doctor in person within 7 days).
  • Your headaches change a lot with position (see a doctor in person within 7 days).
  • You have or had cancer, or you have HIV or an organ transplant (see a doctor in person within 7 days).
  • You take a medicine that weakens your immune system (see a doctor in person within 7 days).
  • You are 65 or older (see your own doctor).
  • A clinician told you that you have a headache that is not cluster headache or migraine (see your own doctor).
  • Heart disease, such as angina, a heart attack, silent heart damage, or coronary artery spasm (see your own doctor).
  • You had a stroke or mini-stroke (see your own doctor).
  • Hemiplegic or basilar migraine (see your own doctor).
  • Poor blood flow in your legs or arms (see your own doctor).
  • Bowel disease from poor blood flow (see your own doctor).
  • Wolff-Parkinson-White syndrome, or another extra electrical pathway in the heart (see your own doctor).
  • Severe liver disease (see your own doctor).
  • High blood pressure that is not under control (see your own doctor).
  • Two or more risk factors for heart disease: high blood pressure even if treated, high cholesterol, smoking or vaping now or in the past year, diabetes, a BMI of 30 or more, or a parent or sibling with early heart disease (see your own doctor).
  • You never used a triptan and you are 50 or older (see your own doctor).
  • Your last blood pressure reading was 140/90 or higher (see your own doctor).
  • You have no blood pressure reading from the last 12 months (see your own doctor).
  • You took an MAOI antidepressant in the last 2 weeks (see your own doctor).
  • You ever had an allergic reaction to sumatriptan (see your own doctor).
  • You are pregnant or might be pregnant (see your own doctor).
  • You are under 18 (see your own doctor).
  • You do not accept the safety points in this visit (message us).
  • The first shot gives you no relief at all (message us, do not use a second shot in that attack, and do not use a shot for a later attack until we reply; if you have oxygen, use it).
  • Your clinician told you that you have migraine, not cluster headache (use our migraine visit).
  • If more than one fits, follow the first one.

What to have ready

  • Who diagnosed your cluster headache, and when
  • Your latest blood pressure reading from the last 12 months, with the date and where it was taken
  • How many attacks you have on a typical day, how many shots you used in the last 30 days, and on how many days you used any triptan
  • Every medicine you take

What happens next

Start the request on the website, answer a few questions to check that this visit fits you, and choose how fast you want an answer (the response window). If your concern still fits this service, a physician reviews it and sends you a secure update after you sign in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

What is cluster headache?

Cluster headache is a very painful headache on one side of the head, near the eye. An attack lasts 15 minutes to 3 hours. Attacks can come many times a day for weeks or months. For most people, they then stop for a while. This visit is for people who already have this diagnosis from a clinician. It treats an attack once it starts.

Who is this visit for?

Adults 18 to 64. A clinician told you that you have cluster headache. Your attacks are like the ones your clinician diagnosed. In the last 12 months, you had a blood pressure reading below 140/90. A pharmacy machine or a home cuff counts. If you never used a triptan, you are 49 or younger. We do not order tests. We do not prescribe controlled medicines.

What is the shot plan?

The doctor reads your answers. If it fits, the doctor sends a prescription for sumatriptan 6 mg autoinjectors. An autoinjector is a pen that gives a shot. You get 8 shots for 30 days. Use 1 shot under the skin when an attack starts. You may use it at any time in an attack. If the pain comes back, or you only got some relief, you may use a second shot. Wait at least 1 hour after the first. Never use more than 2 shots in 24 hours. Do not use another triptan or an ergot medicine within 24 hours of a shot. Ask the pharmacist to show you how to use the pen. Read the leaflet in the box. For your first shot, have another adult near you if you can. This medicine can make you dizzy or sleepy. Do not drive until you know how it affects you.

Why can you not send oxygen, and who can?

Oxygen through a mask is a first-choice treatment for attacks. An expert review says it has no side effects. We cannot send it. It needs a home oxygen order and a supplier. Ask your own doctor or neurologist for one. If you already have oxygen, keep using it the way your doctor showed you.

Does this visit prevent attacks?

No. This visit does not prevent attacks. Medicines that prevent them, such as verapamil and lithium, need heart tracings or blood tests. We do not prescribe them. Your neurologist or own doctor manages prevention. Needing many shots in a month is a sign to ask about prevention.

What should I know about safety?

Tell us about every medicine you take. The shot can cause a serious problem called serotonin syndrome, mostly with some antidepressants. Tell us if you are breastfeeding. The label says that waiting 12 hours after a shot to breastfeed lowers your baby's exposure. Smoking and alcohol can set off attacks. Keep a headache diary. Write down each attack and each shot. Put used pens in a sharps container.

How do refills work?

There are no automatic refills. A short check-in comes before each refill. It asks about the warning signs on this page again. The first check-in is free.

When should I get help right away?

Do not wait for our reply if a warning sign on this page starts. Our reply can take up to 6 hours. If more than one warning sign fits, follow the first one. Call or text 988 any time if you have thoughts of ending your life or of hurting yourself. Do not drive yourself to the ER.

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