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Smell loss after a cold, flu, or COVID

For adults 18 or older whose sense of smell has been weak or gone for 4 weeks to 12 months, starting with an infection. A doctor reads your answers and sends a smell-training plan. We do not send any medicine.

Start a $59 online review for Smell loss after an infection.

Some people lose their sense of smell after a cold, the flu, or COVID. After COVID, smell usually comes back in a few weeks. After other infections, it can take longer. Some people do not get it back. Food can seem bland, because flavor depends on smell. Smell training is a daily plan that may help your smell come back. It has few risks. Many people get better over time, with or without it. We cannot promise that it will work. Doctors like to look inside your nose and test your smell. We cannot do that. We do not order tests. We do not send a prescription. So this visit is only for clear cases.

This visit does not include a prescription. Your physician sends guidance and next steps through the portal.

Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • A work or school note can be included when medically appropriate
  • Response times apply 24/7, every day

Common symptoms

  • Your sense of smell is weak or gone, in both sides of your nose
  • It started suddenly, during a cold, the flu, or COVID, or right after
  • Food seems bland, because flavor depends on smell
  • Some smells seem wrong, like burnt or rotten, while your smell comes back

May fit online care

  • Adults 18 and older
  • You are 18 or older
  • Your smell is weaker or gone in both sides of your nose, and it started suddenly during or right after a cold, flu, COVID, or a similar infection
  • It has been weak or gone for 4 weeks up to 12 months
  • You have none of the warning signs below
  • You know that we do not look inside your nose, test your smell, order tests, or send a prescription, and that an ENT visit is the next step if training does not help in 12 weeks

Look for another care setting

  • A drooping face, or weakness or numbness in your face, arm, or leg (call 911 or go to the ER now).
  • Trouble speaking or understanding speech (call 911 or go to the ER now).
  • Sudden confusion (call 911 or go to the ER now).
  • Sudden loss of vision, or double vision (call 911 or go to the ER now).
  • A sudden, very bad headache that is new for you (call 911 or go to the ER now).
  • A seizure, or passing out (call 911 or go to the ER now).
  • A severe headache with a stiff neck (call 911 or go to the ER now).
  • After a hit to your head in the last 3 months: vomiting more than once, becoming very sleepy, confusion or acting in a strange way, a headache that is severe or getting worse, a stiff neck, or one pupil (the dark center of the eye) bigger than the other (call 911 or go to the ER now).
  • Short spells of a strange smell with staring or confusion that are happening now (call 911 or go to the ER now).
  • A heavy nosebleed, or a nosebleed that will not stop after 15 to 20 minutes of firm pressure (call 911 or go to the ER now).
  • Swelling or redness around an eye, an eye that looks pushed forward, trouble moving an eye, double vision, worse vision, or swelling of your forehead or face (call 911 or go to the ER now).
  • A weak immune system, and also black or dark crusts in your nose, new pain, numbness, or swelling in your nose or face, or a fever (call 911 or go to the ER now).
  • Call 911 or go to the ER now if you have, or had in the last 2 days, any of the first eight signs above, even if they went away. Signs of a head injury can start over several hours or days.
  • Call 911 or go to the ER now while you follow the plan if you get hives, wheezing, trouble breathing, or swelling of your lips, tongue, or face after you sniff an oil or spice.
  • Call 911 or go to the ER now while you follow the plan if a smoke alarm or gas detector goes off. Get out of your home first. Then call 911.
  • If you think about ending your life, call or text 988 now.
  • Clear, watery fluid drips from only one side of your nose (go to the ER today).
  • You have had short spells of a strange smell with staring or confusion, even if they stopped (go to the ER today).
  • You hit your head in the last 3 days. Signs of a head injury can start over several hours or days after a hit (go to the ER or urgent care today).
  • You have blood in your mucus, many nosebleeds, or any heavy nosebleed in the last 2 weeks that has stopped (see a doctor in person within 7 days, an ENT doctor is the best choice).
  • Your smell is weaker or gone on only one side of your nose (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • Your nose is blocked on only one side (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • You have a bad smell or crusts inside your nose (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • You can see a lump or growth in your nose (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • You have a lump in your neck (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • You have numbness or swelling of your cheek, or loose teeth (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • You had a head injury in the 3 months before your smell changed, or since (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • You have had a blocked nose, runny nose, face pain or pressure, or thick colored mucus for 12 weeks or more (see a doctor in person within 14 days, an ENT doctor is the best choice).
  • Your smell loss started slowly and keeps getting worse (see your own doctor).
  • Your smell has been getting worse over the last few weeks (see your own doctor).
  • There was no infection before your smell loss, or you are not sure (see your own doctor).
  • A doctor or other clinician told you it comes from something else (see your own doctor).
  • You have new memory problems or a tremor (see your own doctor).
  • You had radiation or chemotherapy for cancer, surgery on your nose or sinuses, a new medicine just before your smell changed, or work with chemicals, solvents, or fumes (see your own doctor).
  • You have a weak immune system, from a transplant, chemotherapy, a low white blood cell count, HIV, poorly controlled diabetes, or a medicine that weakens the immune system (see your own doctor).
  • You snort cocaine or other drugs (see your own doctor).
  • Your smell has been weaker or gone for more than 12 months (see your own doctor).
  • You did smell training for 12 weeks or more and it did not help (see your own doctor).
  • Your smell seems normal, but some smells seem wrong or you smell things that are not there (see your own doctor).
  • You are under 18 (see your own doctor).
  • You have sinus symptoms now (face pain or pressure, thick colored mucus, or a fever) that started less than 12 weeks ago, and either they got better and then worse again, or they have lasted 10 days or more without getting better (use our sinus infection visit). Then come back to this visit when it clears.
  • You have a cold or the flu now, or sinus symptoms (face pain or pressure, thick colored mucus, or a fever) for less than 10 days that have not got better and then worse again (use our Cold, flu, or sinus visit). Then come back to this visit when it clears.
  • Your smell has been weaker or gone for less than 4 weeks. After COVID, smell usually comes back in the first few weeks. After other infections, it can take longer (start smell training on your own, and come back to this visit at 4 weeks).
  • If more than one fits, follow the first one.

What to have ready

  • When your cold, flu, or COVID started, and the date and result of any COVID test
  • How your smell has changed since then
  • Four smells for training: rose, lemon, eucalyptus, and cloves (small bottles of oil, or things from your kitchen), and a small jar for each
  • Whether a clinician has already looked inside your nose or tested your smell

What happens next

Start the request on the website, answer a few questions to check that this visit fits you, and choose how fast you want an answer (the response window). If your concern still fits this service, a physician reviews it and sends you a secure update after you sign in. A basic work or school note can be included at physician discretion.

Why only if my smell loss started with an infection?

A sudden loss during or right after a cold, flu, COVID, or a similar infection is the usual pattern. A loss that starts slowly and keeps getting worse is more often from sinus disease, a nerve or brain disease, or aging. If there was no infection before your smell loss, or you are not sure, please see your own doctor.

Why do you not look in my nose or test my smell?

We cannot do that online. Doctors like to look inside your nose and test your smell. We do not order tests. We do not send a prescription. So this visit is only for clear cases. If you have a sign that needs a look inside your nose, the lists above send you to a doctor in person. An ENT (ear, nose, and throat) doctor is the best choice.

Why no medicine or steroid?

Doctors do not have good proof that steroid pills or sprays help this kind of smell loss. Steroid pills can also cause problems. We do not send any medicine for this.

How does smell training work?

Smell training. You need four smells: rose, lemon, eucalyptus, and cloves. Use small bottles of oil, or things from your kitchen. Put each smell in its own jar. Do this twice a day, in the morning and in the evening. Smell each one for 20 to 30 seconds. Breathe in gently. Do not sniff fast or deep. Then go to the next one. Write in a diary how you do. Keep going for at least 12 weeks. Start now. Stop any smell that makes you cough or wheeze. Do not put oils on your skin, in your nose, or in your mouth. Keep the oils away from children and pets. No medicine has been proven to help. Call 911 or go to the ER now while you follow the plan if you get hives, wheezing, trouble breathing, or swelling of your lips, tongue, or face after you sniff an oil or spice.

How long until I know if it works?

Keep going for at least 12 weeks. Many people get better over time, with or without training. We cannot promise that it will work. If your smell is not better after 12 weeks of training, see your own doctor. Ask for an ENT visit. See your own doctor if your smell gets worse. See your own doctor if you lose weight without trying, or you feel very low because of this.

What if smells seem wrong or burnt?

Some smells may seem wrong, like burnt or rotten. This often happens while smell comes back. It usually fades within about a year. No medicine has been proven to help. If your smell seems normal, but some smells seem wrong or you smell things that are not there, please see your own doctor.

What if my smell loss is under 4 weeks?

Start smell training on your own, and come back to this visit at 4 weeks. After COVID, smell usually comes back in the first few weeks. After other infections, it can take longer.

How do I stay safe at home?

Stay safe at home. You may not notice smoke, gas, or spoiled food. Test your smoke alarms. If you cook with gas, get a gas detector. Check the dates on food. Write the date on food that you open. Ask someone else to smell food for you. You may also not notice your own body odor. Wash or shower every day and after exercise. Brush your teeth twice a day. Use deodorant. Wear clean clothes. Call 911 or go to the ER now while you follow the plan if a smoke alarm or gas detector goes off. Get out of your home first. Then call 911.

How does the visit work?

How it works. The doctor reads your answers and sends you a plan. The plan has three parts. The first is smell training. The second is safety tips for your home. The third is a clear time to see a doctor if you are not better. The visit price is shown before you pay. There is no medicine to buy. You can start smell training on your own today without a visit.

When should I get care right away?

Read the list of warning signs on this page from the top. If more than one fits, follow the first one. The first lines are for 911 or the ER now. After those come the ER today, the ER or urgent care today, and then a doctor in person. Signs of a head injury can start over several hours or days after a hit. Call 911 or go to the ER now if you have, or had in the last 2 days, any of the first eight signs, even if they went away. If you think about ending your life, call or text 988 now. Do not wait for our reply.

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