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Shoulder pain guide

Rotator cuff tendinitis (shoulder overuse pain) treatment online in Virginia and West Virginia

This guide is for shoulder pain from overhead use or repetition, not for exertional pain with chest pressure, a dislocation, or inability to lift the arm.

Start online

Start a $59 online review for Rotator cuff tendinitis.

Review for adults with shoulder pain that came on with overhead use or repetition, is worse reaching overhead or behind the back, and does not involve an injury, weakness, or numbness: activity changes, a home range-of-motion and cuff-strengthening program, and at the physician's discretion a bounded topical or screened oral anti-inflammatory course composed by hand.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response windows: 24/7, every day

Common symptoms

  • Aching outer shoulder pain after painting, swimming, throwing, or lifting overhead
  • Worse reaching up or lying on that side
  • Still able to raise the arm, just uncomfortable

May fit online care

  • Adults 18 and older
  • No exertional pain with chest pressure or shortness of breath
  • No fall, crash, dislocation, or visible deformity
  • Able to lift the arm, even if painful
  • No numbness, tingling, or hand weakness

Look for another care setting

  • Shoulder or arm pain that comes on with exertion, or with chest pressure, shortness of breath, sweating, or nausea
  • A hot, red, swollen shoulder with fever, or a visible deformity after a fall or dislocation
  • Inability to lift the arm, or an arm that drops when lowered slowly
  • New numbness, tingling, or hand weakness, or constant pain at rest or at night

What to have ready

  • Which activities bring on the shoulder pain
  • Whether you can raise your arm and hold it up
  • Any numbness or tingling down the arm
  • How long the pain has lasted

What happens next

Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

How is this different from a heart problem?

Shoulder or arm pain that comes on specifically with exertion, or comes with chest pressure, shortness of breath, sweating, or nausea, is treated as a possible heart problem, not a shoulder problem, and needs emergency evaluation rather than this lane.

What if I can't lift my arm at all?

Inability to lift the arm, or an arm that drops when lowered slowly, can mean a full tendon tear and needs an in-person examination rather than online review.

What does the home program involve?

Avoiding overhead activity for 2 to 4 weeks, daily pendulum and range-of-motion exercises, then light-band rotator cuff and scapular strengthening as pain allows, with a check-in at 4 weeks.

Related conditions we treat

Not quite what you have? These are the closest concerns this service covers.

Technical help

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For questions about your care, use the patient portal.