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Dry eye guide

Dry eye and eye allergy treatment online in Virginia and West Virginia

This guide is for mild, non-infectious dry eye and seasonal eye allergies - not for vision change, real eye pain, light sensitivity, a contact-lens red eye, or an eye injury.

Start online

Start a $59 online review for Dry eye and eye allergies.

Dry eye and seasonal eye allergies cause gritty, itchy, watery, or tired eyes, usually in both eyes and without true pain or vision change. They are often a good online condition managed with artificial tears, lid care, and allergy drops. Any vision change, real eye pain, light sensitivity, a red eye in a contact-lens wearer, or pus-like discharge needs in-person eye care.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically in Virginia and West Virginia at the time of request
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response windows: 24/7, every day

Common symptoms

  • Gritty, dry, or burning eyes
  • Itchy, watery eyes
  • Mild redness, worse with screens or allergy season
  • Both eyes similarly affected

May fit online care

  • Adults 18 and older
  • Mild dryness, itch, or wateriness
  • Both eyes similarly affected
  • No vision change or real pain
  • Not a contact-lens-related red eye

Look for another care setting

  • Any vision change or blurring
  • Real eye pain or light sensitivity
  • A red eye if you wear contacts
  • Thick colored/pus-like discharge or eye injury

What to have ready

  • What your eyes feel like and how long
  • Whether one or both eyes are affected
  • Whether you wear contact lenses
  • Any vision change, pain, or light sensitivity; current medications and allergies

What happens next

Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

How is dry eye treated online?

With regular preservative-free artificial tears, warm compresses and lid hygiene, screen-break habits, and - for allergy symptoms - an antihistamine eye drop. These manage most mild cases.

How is this different from pink eye?

Pink eye is usually an infection with pus-like discharge, often in one eye. Dry eye and eye allergies are non-infectious, usually in both eyes, and don't produce thick discharge. Infectious eye symptoms use a different pathway.

When do I need to see someone in person?

Any change in vision, real eye pain, sensitivity to light, a red eye while wearing contact lenses, an eye injury, or thick colored discharge needs a prompt in-person eye exam.