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Plugged-ear guide

Possible earwax and plugged-ear review online in Virginia and West Virginia

This guide is for a plugged or muffled ear that may be simple wax, not sudden hearing loss, severe pain, drainage, major dizziness, a foreign object, or recent ear surgery.

Start online

Start a $59 online review for Earwax.

A blocked ear is not always earwax. Online review can help sort a low-acuity possible wax pattern from symptoms that need an ear examination, hearing test, urgent care, or emergency evaluation.

If treatment is appropriate, your physician can send a non-controlled prescription to your pharmacy and provide portal instructions for the next step.

Quick facts

  • You must be physically located in Virginia or West Virginia at the time of request.
  • Starts at $59
  • No insurance needed
  • No app download
  • Physician review around the clock
  • Non-controlled prescriptions can be sent to your pharmacy when appropriate
  • A work or school note can be included when medically appropriate
  • Response windows: 24/7, every day

Common symptoms

  • Plugged or full ear
  • Muffled hearing
  • Mild ringing or itching
  • Gradual symptoms without severe pain or drainage

May fit online care

  • Adults & children 4+ (with a parent or legal guardian)
  • Symptoms are gradual and mild
  • No sudden hearing loss
  • No severe pain, fever, or drainage
  • No foreign body, recent ear surgery, or major trauma

Look for another care setting

  • Sudden hearing loss or a major new hearing change
  • Severe pain, fever, pus, blood, or clear drainage
  • Severe dizziness, trouble walking, facial weakness, or a severe new headache
  • A foreign object/button battery or recent ear surgery/trauma

What to have ready

  • Which ear is affected
  • When the blockage began and whether it was sudden
  • Any pain, drainage, fever, dizziness, or hearing loss
  • Any ear surgery, tubes, eardrum hole, trauma, or objects placed in the ear

What happens next

Start the request on the website, answer the fit questions, and choose the response window you want. If the concern still fits this service, a physician reviews it and sends a secure update after sign-in. When appropriate, non-controlled prescriptions can be sent to your pharmacy, and a basic work or school note can be included at physician discretion.

Can a plugged ear be reviewed online?

Sometimes. A gradual, mild plugged or muffled feeling without pain, fever, drainage, sudden hearing loss, or major dizziness may fit an initial online assessment.

Should I use a cotton swab?

No. Cotton swabs and other objects can injure the canal or push wax deeper. Follow only the physician's documented ear-care plan.

When should I seek urgent care?

Sudden hearing loss, severe pain, drainage, severe dizziness, trouble walking, facial weakness, a foreign object or button battery, or recent ear surgery/trauma needs an urgent in-person ear examination.

Related conditions we treat

Not quite what you have? These are the closest concerns this service covers.