Grief and loss guide

Support for grief, loss, or a hard life change

For adults after a death, a divorce, a job loss, or a new health diagnosis who want guidance and a safety check rather than a medicine. This visit never issues a prescription.

Start online

Start a $59 online review for Grief and adjustment support.

A physician reads your answers, normalizes what you are feeling, shares coping resources, and screens for two things: whether the sadness has become a depressive episode that the Anxiety and depression option or an in-person clinician can treat, and whether you need crisis support right now.

This visit does not include a prescription. Your physician sends guidance and next steps through the portal.

Start this visit See response times

Quick facts

You must be physically located in Virginia or West Virginia at the time of request.
Starts at $59
No insurance needed
No app download
Physician review around the clock
A work or school note can be included when medically appropriate
Response times apply 24/7, every day

Common symptoms

Sadness or crying after the death of someone close
Trouble concentrating, or feeling numb
A hard time after a divorce, a job loss, or a hard health diagnosis
Wanting to know what is normal and what is not

May fit online care

Adults 18 and older
You are going through grief, a major loss, or a hard life change
You want guidance and a safety check rather than a medicine
You have no thought of ending your life or of harming yourself or someone else

Look for another care setting

Any thought of ending your life or harming yourself (call or text 988, or call 911).
Thoughts of harming someone else.
Voices telling you to do something, hearing or seeing things others do not, or unusual beliefs.
Not eating, sleeping, or getting out of bed for several days.
A recent suicide attempt or self-harm.
Using alcohol or drugs as your only way of coping.
Low mood or loss of interest in almost everything, most of the day, for 2 weeks or more (this may be depression, not grief alone).

What to have ready

What happened and how long ago
What has helped or not helped so far
Changes in your mood, sleep, appetite, or energy, and how long they have lasted
Whether you have people you can talk to, or already see a counselor or a support group

What happens next

Standard

$59

Within 6 hours

Priority

$99

Within 3 hours

Rush

$149

Within 1 hour

Start the request on the website, answer a few questions to check that this visit fits you, and choose how fast you want an answer (the response window). If your concern still fits this service, a physician reviews it and sends you a secure update after you sign in. A basic work or school note can be included at physician discretion.

Your physician

Every visit is personally reviewed by Ankur Fadia, MD. He is board-certified, has extra training in heart care (a cardiology fellowship), and is a member of Alpha Omega Alpha, a medical honor society. He is licensed in Virginia and West Virginia, and your care is never handed off to someone else.

Verify Virginia medical license Verify West Virginia medical license Verify board certification

Will I get a medicine?

No. This visit never issues a prescription. If your answers suggest the sadness has become a depressive episode, the physician points you to the Anxiety and depression option or an in-person clinician who can treat it.

Read about the Anxiety and depression visit

Is it normal to sense the person who died?

Yes. Sensing the presence of someone who died, or briefly hearing their voice in a comforting way, is common in grief.

What if I need help right now?

Any thought of ending your life, harming yourself or someone else, or going several days without eating, sleeping, or getting out of bed ends the online request and points you to emergency support. Call or text 988, or call 911.

Other conditions we treat

Not quite what you have? Here are other conditions we treat.

Adult ADHD (non-stimulant)Anxiety & depression Insomnia (trouble sleeping)Panic attacks Performance anxiety Postpartum mood support